Privacy Policy
CTX Permit Lane collects what it needs to run your account and the tools, and nothing is sold. This page says what that is.
What we collect
- Account: your email address and a password (stored by our sign-in provider as a hash, never in plain text).
- What you enter in the tools: jobs, bids, invoices, client notes, and Crew Clock punches, including the device location at clock-in and clock-out when the worker allows it.
- Billing: Stripe handles card details; we never see or store your card number. We keep your plan, its status and the Stripe customer reference.
- Sample requests and email: the name, company, email, area and trade you send us, and any email you write to us.
- Site analytics: page views and a few events (such as a sample request) through Vercel Web Analytics, which reports totals and does not use advertising cookies.
- Cookies: only the ones that keep you signed in.
Public permit records
The radar is built from public building permit records published by counties and cities. Those records can include the names, business names, addresses and phone numbers of applicants and contractors, as filed with the government.
How we use it
- To run your account, the radar and the tools, and to bill a paid plan.
- To answer support email and send the samples you ask for.
- To find and fix problems and see which pages are used.
We do not sell personal information, and we do not share it for advertising.
Who processes it for us
- Supabase: database and sign-in.
- Vercel: hosting and site analytics.
- Stripe: payments and subscription billing.
- Google Workspace: email.
Keeping and deleting data
We keep your account and tool data while your account is open. Email radar@ctxpermitlane.com to have it deleted; billing records we are required to keep for tax purposes are kept as long as the law requires.
Security
Data is encrypted in transit, each customer’s tool records are isolated by database access rules, and payment details stay with Stripe.
Children
The service is for businesses and is not directed to anyone under 18.
Changes and contact
If this policy changes in a way that matters, we will email account holders. Questions: radar@ctxpermitlane.com. We answer within one business day. See also the Terms of Service.